Effective Business Communication
Communicate clearly and confidently in writing, meetings and presentations.
- 3 days
- Classroom · Live virtual · In-house
- Afriskora Certificate of Completion
Course overview
This course improves everyday professional communication: writing clear emails and reports, structuring messages, active listening, running productive meetings and adapting to different audiences and cultures across Africa.
Who should attend
- Professionals at all levels
- New managers
- Administrators
- Technical specialists who communicate with non-specialists
What you will be able to do
- Structure messages for clarity
- Write concise emails and documents
- Listen actively and ask good questions
- Run productive meetings
- Adapt communication across cultures
Course outline
Module 1Communication foundations
- • How communication fails
- • Know your audience
- • Structuring messages
- • Non-verbal communication
Module 2Writing
- • Plain language
- • Emails
- • Short reports
- • Editing
Module 3Speaking and meetings
- • Active listening
- • Meetings
- • Cross-cultural communication
- • Personal plan
Frequently asked questions
How long is the Effective Business Communication course?
The course runs for 3 days. Daily start and finish times are confirmed in your joining instructions. Live virtual sessions cover the same programme.
Do I receive a certificate?
Yes. Every participant who completes the course receives an Afriskora Certificate of Completion with a unique code that employers can verify online.
Can this course be delivered in-house for our team?
Yes. We can run it at your premises or online for your team, on dates that suit you, and adapt examples and case studies to your sector.
How do I book and pay?
Request dates and we'll send available sessions and a quote. Bookings are confirmed by invoice and paid by EFT. South African clients can include the course in their Workplace Skills Plan.
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