The Tech-Savvy Administrator
Work faster with Microsoft 365, shared calendars, online forms, simple automations and AI assistants in a modern office.
- 3 days
- Classroom · Live virtual · In-house
- Afriskora Certificate of Completion
Course overview
Administrators now coordinate hybrid teams across Teams, Outlook, SharePoint and a growing list of online tools. This course gives office professionals the digital skills to organise information, automate repetitive tasks and use AI assistants responsibly. Everything is practised on realistic scenarios such as running a board meeting pack, managing travel and building a simple request tracker.
Who should attend
- Office administrators and secretaries
- Executive and personal assistants
- Receptionists and office coordinators
- Team administrators in hybrid workplaces
What you will be able to do
- Manage shared calendars, meetings and Teams channels efficiently
- Organise files and permissions in OneDrive and SharePoint
- Build online forms and trackers with Microsoft Forms and Lists
- Automate routine tasks with Power Automate templates
- Use AI assistants safely for drafting and summarising
Course outline
Module 1The connected office
- • Outlook and calendar management for others
- • Teams meetings, channels and etiquette
- • OneDrive and SharePoint file organisation
- • Password, phishing and data-protection habits
Module 2Tools that save hours
- • Microsoft Forms for registrations and surveys
- • Microsoft Lists as a simple tracker
- • Power Automate for approvals and reminders
- • Excel shortcuts every administrator needs
Module 3AI for administrators
- • Drafting letters, minutes and notices with AI
- • Summarising long documents and email threads
- • What never to paste into an AI tool
- • Personal productivity plan
Frequently asked questions
How long is the The Tech-Savvy Administrator course?
The course runs for 3 days. Daily start and finish times are confirmed in your joining instructions. Live virtual sessions cover the same programme.
Do I receive a certificate?
Yes. Every participant who completes the course receives an Afriskora Certificate of Completion with a unique code that employers can verify online.
Can this course be delivered in-house for our team?
Yes. We can run it at your premises or online for your team, on dates that suit you, and adapt examples and case studies to your sector.
How do I book and pay?
Request dates and we'll send available sessions and a quote. Bookings are confirmed by invoice and paid by EFT. South African clients can include the course in their Workplace Skills Plan.
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