Executive Assistant and PA Skills
Become an indispensable executive assistant with advanced organisation, communication and digital skills.
- 5 days
- Classroom · Live virtual · In-house
- Afriskora Certificate of Completion
Course overview
This course develops the skills of high-performing executive assistants: managing diaries and priorities, communication on behalf of executives, minute-taking, events and travel, confidentiality, digital and AI productivity tools and building strong working relationships.
Who should attend
- Executive and personal assistants
- Office managers
- Senior administrators
- Secretaries moving into PA roles
What you will be able to do
- Manage complex diaries and priorities
- Communicate professionally on behalf of executives
- Take accurate minutes
- Organise meetings, events and travel
- Use digital and AI tools to save time
Course outline
Day 1The modern assistant
- • Role and expectations
- • Working with executives
- • Confidentiality and ethics
- • Professional image
Day 2Time and priorities
- • Diary management
- • Prioritisation
- • Gatekeeping
- • Managing interruptions
Day 3Communication
- • Business writing
- • Minute-taking
- • Telephone and email etiquette
- • Assertiveness
Day 4Meetings, events and travel
- • Board meetings
- • Event planning
- • Travel management
- • Budgets
Day 5Digital productivity
- • Microsoft 365 skills
- • AI assistants
- • Digital filing
- • Personal development plan
Frequently asked questions
How long is the Executive Assistant and PA Skills course?
The course runs for 5 days. Daily start and finish times are confirmed in your joining instructions. Live virtual sessions cover the same programme.
Do I receive a certificate?
Yes. Every participant who completes the course receives an Afriskora Certificate of Completion with a unique code that employers can verify online.
Can this course be delivered in-house for our team?
Yes. We can run it at your premises or online for your team, on dates that suit you, and adapt examples and case studies to your sector.
How do I book and pay?
Request dates and we'll send available sessions and a quote. Bookings are confirmed by invoice and paid by EFT. South African clients can include the course in their Workplace Skills Plan.
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