Emotional Intelligence for Leaders
Strengthen self-awareness, empathy and self-control to lead people more effectively under pressure.
- 3 days
- Classroom · Live virtual · In-house
- Afriskora Certificate of Completion
Course overview
Emotional intelligence is a strong predictor of leadership success. This course helps participants understand their emotional patterns, manage stress and reactions, read others accurately and build stronger relationships, with self-assessment, practice and coaching.
Who should attend
- Managers and team leaders
- Professionals in client-facing roles
- HR practitioners
- Anyone leading through pressure
What you will be able to do
- Recognise your emotional triggers and patterns
- Manage stress and reactions
- Show empathy and read others accurately
- Handle difficult conversations calmly
- Build trusting relationships
Course outline
Module 1Self-awareness
- • What emotional intelligence is
- • Self-assessment
- • Triggers and patterns
- • Values
Module 2Self-management and empathy
- • Managing stress
- • Resilience
- • Listening and empathy
- • Reading the room
Module 3Relationships
- • Difficult conversations
- • Influence
- • Leading in crisis
- • Personal development plan
Frequently asked questions
How long is the Emotional Intelligence for Leaders course?
The course runs for 3 days. Daily start and finish times are confirmed in your joining instructions. Live virtual sessions cover the same programme.
Do I receive a certificate?
Yes. Every participant who completes the course receives an Afriskora Certificate of Completion with a unique code that employers can verify online.
Can this course be delivered in-house for our team?
Yes. We can run it at your premises or online for your team, on dates that suit you, and adapt examples and case studies to your sector.
How do I book and pay?
Request dates and we'll send available sessions and a quote. Bookings are confirmed by invoice and paid by EFT. South African clients can include the course in their Workplace Skills Plan.
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