Creative Thinking and Problem Solving
Use structured techniques to define problems clearly, generate original ideas and choose solutions that work.
- 3 days
- Classroom · Live virtual · In-house
- Afriskora Certificate of Completion
Course overview
Organisations often jump to solutions before they understand the problem, or recycle the same ideas. This course teaches practical tools for defining problems, finding root causes, generating creative options and evaluating them objectively. Participants apply the techniques to a live challenge from their own workplace.
Who should attend
- Managers and team leaders
- Professionals in any function
- Project and improvement teams
- Innovation champions
What you will be able to do
- Define problems precisely before solving them
- Find root causes with structured analysis
- Generate creative options using proven techniques
- Evaluate and select solutions objectively
- Plan implementation and win support
Course outline
Module 1Defining the problem
- • Problem framing and reframing
- • Five whys and fishbone analysis
- • Data for problem definition
- • Thinking traps and biases
Module 2Generating ideas
- • Divergent thinking
- • Brainstorming that works
- • SCAMPER and analogy
- • Lateral thinking
Module 3Deciding and delivering
- • Decision matrices
- • Testing ideas quickly
- • Selling the solution
- • Live challenge presentations
Frequently asked questions
How long is the Creative Thinking and Problem Solving course?
The course runs for 3 days. Daily start and finish times are confirmed in your joining instructions. Live virtual sessions cover the same programme.
Do I receive a certificate?
Yes. Every participant who completes the course receives an Afriskora Certificate of Completion with a unique code that employers can verify online.
Can this course be delivered in-house for our team?
Yes. We can run it at your premises or online for your team, on dates that suit you, and adapt examples and case studies to your sector.
How do I book and pay?
Request dates and we'll send available sessions and a quote. Bookings are confirmed by invoice and paid by EFT. South African clients can include the course in their Workplace Skills Plan.
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