Building Psychological Safety in Teams
Create teams where people speak up, admit mistakes and share ideas, so problems surface early and innovation grows.
- 3 days
- Classroom · Live virtual · In-house
- Afriskora Certificate of Completion
Course overview
Research consistently shows that psychological safety is the strongest predictor of team performance, yet hierarchy and fear of blame keep many employees silent. This practical course shows leaders how to assess the climate in their team, model openness, respond productively to bad news and build routines that make speaking up normal. It also covers the link between safety and accountability.
Who should attend
- Team leaders and managers
- HR business partners and OD practitioners
- Safety, quality and risk leaders
- Project and agile team leads
What you will be able to do
- Explain psychological safety and why it drives performance
- Assess the current climate in your team
- Model behaviours that invite voice and candour
- Respond to mistakes and bad news constructively
- Balance psychological safety with high standards
Course outline
Module 1Why it matters
- • Research behind psychological safety
- • Silence, blame and their costs
- • Cultural and hierarchical factors in African workplaces
- • Team climate diagnostic
Module 2Leader behaviours
- • Framing work as learning
- • Asking questions and listening
- • Responding to failure
- • Inclusive meetings
Module 3Making it stick
- • Team routines and retrospectives
- • Safety with accountability
- • Measuring progress
- • Team action plan
Frequently asked questions
How long is the Building Psychological Safety in Teams course?
The course runs for 3 days. Daily start and finish times are confirmed in your joining instructions. Live virtual sessions cover the same programme.
Do I receive a certificate?
Yes. Every participant who completes the course receives an Afriskora Certificate of Completion with a unique code that employers can verify online.
Can this course be delivered in-house for our team?
Yes. We can run it at your premises or online for your team, on dates that suit you, and adapt examples and case studies to your sector.
How do I book and pay?
Request dates and we'll send available sessions and a quote. Bookings are confirmed by invoice and paid by EFT. South African clients can include the course in their Workplace Skills Plan.
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