Labour Relations and Discipline Management
Manage discipline, grievances, unions and disputes fairly and in line with labour law, and avoid costly CCMA losses.
- 5 days
- Classroom · Live virtual · In-house
- Afriskora Certificate of Completion
Course overview
Procedural mistakes in discipline and dismissal cost employers heavily at the CCMA and in labour courts. This course gives HR practitioners and managers a practical understanding of labour law, fair discipline, incapacity, grievances, collective bargaining and dispute resolution. It includes mock disciplinary hearings and CCMA conciliation role-plays, with references to other African labour frameworks for regional employers.
Who should attend
- HR and employee relations practitioners
- Line managers and supervisors
- Chairpersons and initiators of disciplinary hearings
- Union representatives and shop stewards
What you will be able to do
- Apply the key provisions of labour legislation
- Run fair disciplinary processes and hearings
- Manage incapacity for poor performance and ill health
- Handle grievances and engage with unions constructively
- Prepare for conciliation and arbitration
Course outline
Day 1The legal framework
- • Labour Relations Act and BCEA
- • Employment contracts
- • Fairness: substantive and procedural
- • Regional labour law comparison
Day 2Discipline
- • Disciplinary codes
- • Investigations and charges
- • Running a hearing
- • Mock disciplinary hearing
Day 3Incapacity and grievances
- • Poor performance processes
- • Ill health and disability
- • Grievance procedures
- • Harassment cases
Day 4Collective relations
- • Union recognition and rights
- • Collective bargaining
- • Strikes and lockouts
- • Retrenchments
Day 5Dispute resolution
- • CCMA and bargaining councils
- • Conciliation role-play
- • Preparing for arbitration
- • Lessons from case law
Frequently asked questions
How long is the Labour Relations and Discipline Management course?
The course runs for 5 days. Daily start and finish times are confirmed in your joining instructions. Live virtual sessions cover the same programme.
Do I receive a certificate?
Yes. Every participant who completes the course receives an Afriskora Certificate of Completion with a unique code that employers can verify online.
Can this course be delivered in-house for our team?
Yes. We can run it at your premises or online for your team, on dates that suit you, and adapt examples and case studies to your sector.
How do I book and pay?
Request dates and we'll send available sessions and a quote. Bookings are confirmed by invoice and paid by EFT. South African clients can include the course in their Workplace Skills Plan.
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