Health Facility Management
Run hospitals and clinics effectively: operations, staff, finances, supplies, infrastructure and patient experience.
- 5 days
- Classroom · Live virtual · In-house
- Afriskora Certificate of Completion
Course overview
Health facility managers juggle staff shortages, budgets, medicine supplies, infrastructure and patient demands. This course gives managers practical tools for operations management, human resources, financial management, supply chain, infrastructure maintenance and patient-centred service, with case studies from public and private facilities in Africa.
Who should attend
- Hospital and clinic managers
- Nursing and clinical managers
- Health administrators
- District health managers
What you will be able to do
- Manage facility operations and patient flow
- Lead and manage health workers
- Manage facility budgets and finances
- Ensure supplies of medicines and consumables
- Improve patient experience and service quality
Course outline
Day 1Facility operations
- • Health system context
- • Patient flow
- • Scheduling and capacity
- • Operational performance
Day 2People
- • Workforce planning
- • Rostering
- • Performance and motivation
- • Occupational health
Day 3Finance
- • Facility budgets
- • Costing services
- • Revenue and billing
- • Financial controls
Day 4Supplies and infrastructure
- • Medicine supply chain
- • Stock management
- • Equipment maintenance
- • Infection prevention
Day 5Patient experience
- • Patient rights
- • Complaints
- • Service improvement
- • Action plan
Frequently asked questions
How long is the Health Facility Management course?
The course runs for 5 days. Daily start and finish times are confirmed in your joining instructions. Live virtual sessions cover the same programme.
Do I receive a certificate?
Yes. Every participant who completes the course receives an Afriskora Certificate of Completion with a unique code that employers can verify online.
Can this course be delivered in-house for our team?
Yes. We can run it at your premises or online for your team, on dates that suit you, and adapt examples and case studies to your sector.
How do I book and pay?
Request dates and we'll send available sessions and a quote. Bookings are confirmed by invoice and paid by EFT. South African clients can include the course in their Workplace Skills Plan.
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