Life Insurance and Retirement Savings Fundamentals
Understand life insurance products, retirement funds, regulation and how to advise members and clients responsibly.
- 3 days
- Classroom · Live virtual · In-house
- Afriskora Certificate of Completion
Course overview
Life insurance and retirement savings protect families and build long-term capital, yet many staff in the industry understand only their own part of the value chain. This course explains how life products and retirement funds work, how they are priced and regulated, and how to treat customers fairly, including recent reforms such as South Africa's two-pot retirement system.
Who should attend
- New staff in life insurers and retirement funds
- Fund administrators and trustees
- Financial advisers and brokers
- HR and benefits managers
What you will be able to do
- Describe the main life insurance and retirement products
- Explain how premiums, reserves and benefits are determined
- Apply relevant regulation and conduct standards
- Understand retirement fund governance and the trustee's role
- Communicate benefits clearly to members and clients
Course outline
Module 1Life insurance
- • Risk and investment products
- • Underwriting and pricing basics
- • Claims and policy administration
- • Bancassurance and distribution
Module 2Retirement savings
- • Pension, provident and preservation funds
- • Annuities and drawdown
- • Two-pot system and regional reforms
- • Fund governance and trustees
Module 3Conduct and clients
- • Treating Customers Fairly
- • Financial advice standards
- • Complaints and ombudsman processes
- • Member communication workshop
Frequently asked questions
How long is the Life Insurance and Retirement Savings Fundamentals course?
The course runs for 3 days. Daily start and finish times are confirmed in your joining instructions. Live virtual sessions cover the same programme.
Do I receive a certificate?
Yes. Every participant who completes the course receives an Afriskora Certificate of Completion with a unique code that employers can verify online.
Can this course be delivered in-house for our team?
Yes. We can run it at your premises or online for your team, on dates that suit you, and adapt examples and case studies to your sector.
How do I book and pay?
Request dates and we'll send available sessions and a quote. Bookings are confirmed by invoice and paid by EFT. South African clients can include the course in their Workplace Skills Plan.
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