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Afriskora Training Solutions
Health, Safety & Emergency Management

Incident Investigation and Root Cause Analysis

Investigate accidents and incidents thoroughly and fix the real causes.

  • 3 days
  • Classroom · Live virtual · In-house
  • Afriskora Certificate of Completion

Course overview

This course teaches a structured method for investigating safety, environmental and operational incidents: securing the scene, gathering evidence, interviewing, root cause analysis techniques and writing reports with corrective actions that prevent recurrence.

Who should attend

  • Safety officers and managers
  • Supervisors
  • Engineers and quality staff
  • Investigation team members

What you will be able to do

  • Respond to incidents and secure evidence
  • Interview witnesses effectively
  • Apply root cause analysis techniques
  • Write clear investigation reports
  • Track corrective actions to closure

Course outline

  1. Module 1Investigation basics

    • • Why investigate
    • • Incident classification
    • • Securing the scene
    • • Evidence collection
  2. Module 2Analysis

    • • Interviewing
    • • Timelines
    • • 5 Whys and fishbone
    • • Human factors
  3. Module 3Reporting and action

    • • Investigation reports
    • • Corrective actions
    • • Sharing lessons
    • • Case exercise

Frequently asked questions

How long is the Incident Investigation and Root Cause Analysis course?

The course runs for 3 days. Daily start and finish times are confirmed in your joining instructions. Live virtual sessions cover the same programme.

Do I receive a certificate?

Yes. Every participant who completes the course receives an Afriskora Certificate of Completion with a unique code that employers can verify online.

Can this course be delivered in-house for our team?

Yes. We can run it at your premises or online for your team, on dates that suit you, and adapt examples and case studies to your sector.

How do I book and pay?

Request dates and we'll send available sessions and a quote. Bookings are confirmed by invoice and paid by EFT. South African clients can include the course in their Workplace Skills Plan.

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