Strategic Performance Management
Build performance management systems that link organisational strategy to team and individual results.
- 5 days
- Classroom · Live virtual · In-house
- Afriskora Certificate of Completion
Course overview
This course shows how to design and run performance management at organisational, unit and individual levels: KPIs, scorecards, performance agreements, reviews and reporting. It covers private and public sector approaches, including government performance frameworks used across Africa.
Who should attend
- Strategy and performance managers
- HR and planning professionals
- Senior and middle managers
- Public-sector M&E and planning units
What you will be able to do
- Design an organisational performance framework
- Develop meaningful KPIs and targets
- Cascade goals to teams and individuals
- Run effective performance reviews
- Report performance to boards and oversight bodies
Course outline
Day 1Performance frameworks
- • Performance management cycle
- • Balanced Scorecard
- • Public-sector frameworks
- • Linking to strategy
Day 2Measures and targets
- • KPI design
- • Targets and baselines
- • Leading and lagging indicators
- • Data sources
Day 3Cascading
- • Unit plans
- • Performance agreements
- • Individual objectives
- • Alignment checks
Day 4Reviewing performance
- • Quarterly reviews
- • Performance conversations
- • Managing underperformance
- • Recognition
Day 5Reporting and improving
- • Dashboards and reports
- • Annual performance reports
- • Auditing performance information
- • Improvement plan
Frequently asked questions
How long is the Strategic Performance Management course?
The course runs for 5 days. Daily start and finish times are confirmed in your joining instructions. Live virtual sessions cover the same programme.
Do I receive a certificate?
Yes. Every participant who completes the course receives an Afriskora Certificate of Completion with a unique code that employers can verify online.
Can this course be delivered in-house for our team?
Yes. We can run it at your premises or online for your team, on dates that suit you, and adapt examples and case studies to your sector.
How do I book and pay?
Request dates and we'll send available sessions and a quote. Bookings are confirmed by invoice and paid by EFT. South African clients can include the course in their Workplace Skills Plan.
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