# The Tech-Savvy Administrator

> Work faster with Microsoft 365, shared calendars, online forms, simple automations and AI assistants in a modern office.

- **Provider:** Afriskora Training Solutions
- **Category:** Office Administration & Personal Effectiveness
- **Duration:** 3 days
- **Formats:** classroom (cities across Africa), live virtual (Zoom/Teams), in-house for teams
- **Certificate:** Afriskora Certificate of Completion, verifiable online
- **Booking:** request dates and a quote; invoice and EFT payment
- **Web page:** https://afriskora.co.za/courses/office-administration/the-tech-savvy-administrator
- **Request dates:** https://afriskora.co.za/request-training?course=the-tech-savvy-administrator

## Overview

Administrators now coordinate hybrid teams across Teams, Outlook, SharePoint and a growing list of online tools. This course gives office professionals the digital skills to organise information, automate repetitive tasks and use AI assistants responsibly. Everything is practised on realistic scenarios such as running a board meeting pack, managing travel and building a simple request tracker.

## Who should attend

- Office administrators and secretaries
- Executive and personal assistants
- Receptionists and office coordinators
- Team administrators in hybrid workplaces

## Learning outcomes

- Manage shared calendars, meetings and Teams channels efficiently
- Organise files and permissions in OneDrive and SharePoint
- Build online forms and trackers with Microsoft Forms and Lists
- Automate routine tasks with Power Automate templates
- Use AI assistants safely for drafting and summarising

## Course outline

### Module 1: The connected office

- Outlook and calendar management for others
- Teams meetings, channels and etiquette
- OneDrive and SharePoint file organisation
- Password, phishing and data-protection habits

### Module 2: Tools that save hours

- Microsoft Forms for registrations and surveys
- Microsoft Lists as a simple tracker
- Power Automate for approvals and reminders
- Excel shortcuts every administrator needs

### Module 3: AI for administrators

- Drafting letters, minutes and notices with AI
- Summarising long documents and email threads
- What never to paste into an AI tool
- Personal productivity plan