# Executive Assistant and PA Skills

> Become an indispensable executive assistant with advanced organisation, communication and digital skills.

- **Provider:** Afriskora Training Solutions
- **Category:** Office Administration & Personal Effectiveness
- **Duration:** 5 days
- **Formats:** classroom (cities across Africa), live virtual (Zoom/Teams), in-house for teams
- **Certificate:** Afriskora Certificate of Completion, verifiable online
- **Booking:** request dates and a quote; invoice and EFT payment
- **Web page:** https://afriskora.co.za/courses/office-administration/executive-assistant-pa-skills
- **Request dates:** https://afriskora.co.za/request-training?course=executive-assistant-pa-skills

## Overview

This course develops the skills of high-performing executive assistants: managing diaries and priorities, communication on behalf of executives, minute-taking, events and travel, confidentiality, digital and AI productivity tools and building strong working relationships.

## Who should attend

- Executive and personal assistants
- Office managers
- Senior administrators
- Secretaries moving into PA roles

## Learning outcomes

- Manage complex diaries and priorities
- Communicate professionally on behalf of executives
- Take accurate minutes
- Organise meetings, events and travel
- Use digital and AI tools to save time

## Course outline

### Day 1: The modern assistant

- Role and expectations
- Working with executives
- Confidentiality and ethics
- Professional image

### Day 2: Time and priorities

- Diary management
- Prioritisation
- Gatekeeping
- Managing interruptions

### Day 3: Communication

- Business writing
- Minute-taking
- Telephone and email etiquette
- Assertiveness

### Day 4: Meetings, events and travel

- Board meetings
- Event planning
- Travel management
- Budgets

### Day 5: Digital productivity

- Microsoft 365 skills
- AI assistants
- Digital filing
- Personal development plan