# Emotional Intelligence for Leaders

> Strengthen self-awareness, empathy and self-control to lead people more effectively under pressure.

- **Provider:** Afriskora Training Solutions
- **Category:** Leadership & Management
- **Duration:** 3 days
- **Formats:** classroom (cities across Africa), live virtual (Zoom/Teams), in-house for teams
- **Certificate:** Afriskora Certificate of Completion, verifiable online
- **Booking:** request dates and a quote; invoice and EFT payment
- **Web page:** https://afriskora.co.za/courses/leadership-management/emotional-intelligence-for-leaders
- **Request dates:** https://afriskora.co.za/request-training?course=emotional-intelligence-for-leaders

## Overview

Emotional intelligence is a strong predictor of leadership success. This course helps participants understand their emotional patterns, manage stress and reactions, read others accurately and build stronger relationships, with self-assessment, practice and coaching.

## Who should attend

- Managers and team leaders
- Professionals in client-facing roles
- HR practitioners
- Anyone leading through pressure

## Learning outcomes

- Recognise your emotional triggers and patterns
- Manage stress and reactions
- Show empathy and read others accurately
- Handle difficult conversations calmly
- Build trusting relationships

## Course outline

### Module 1: Self-awareness

- What emotional intelligence is
- Self-assessment
- Triggers and patterns
- Values

### Module 2: Self-management and empathy

- Managing stress
- Resilience
- Listening and empathy
- Reading the room

### Module 3: Relationships

- Difficult conversations
- Influence
- Leading in crisis
- Personal development plan