# Building Psychological Safety in Teams

> Create teams where people speak up, admit mistakes and share ideas, so problems surface early and innovation grows.

- **Provider:** Afriskora Training Solutions
- **Category:** Leadership & Management
- **Duration:** 3 days
- **Formats:** classroom (cities across Africa), live virtual (Zoom/Teams), in-house for teams
- **Certificate:** Afriskora Certificate of Completion, verifiable online
- **Booking:** request dates and a quote; invoice and EFT payment
- **Web page:** https://afriskora.co.za/courses/leadership-management/building-psychological-safety-in-teams
- **Request dates:** https://afriskora.co.za/request-training?course=building-psychological-safety-in-teams

## Overview

Research consistently shows that psychological safety is the strongest predictor of team performance, yet hierarchy and fear of blame keep many employees silent. This practical course shows leaders how to assess the climate in their team, model openness, respond productively to bad news and build routines that make speaking up normal. It also covers the link between safety and accountability.

## Who should attend

- Team leaders and managers
- HR business partners and OD practitioners
- Safety, quality and risk leaders
- Project and agile team leads

## Learning outcomes

- Explain psychological safety and why it drives performance
- Assess the current climate in your team
- Model behaviours that invite voice and candour
- Respond to mistakes and bad news constructively
- Balance psychological safety with high standards

## Course outline

### Module 1: Why it matters

- Research behind psychological safety
- Silence, blame and their costs
- Cultural and hierarchical factors in African workplaces
- Team climate diagnostic

### Module 2: Leader behaviours

- Framing work as learning
- Asking questions and listening
- Responding to failure
- Inclusive meetings

### Module 3: Making it stick

- Team routines and retrospectives
- Safety with accountability
- Measuring progress
- Team action plan