# Performance Management Systems

> Design and run fair, motivating performance management that improves results.

- **Provider:** Afriskora Training Solutions
- **Category:** Human Resources & Talent
- **Duration:** 3 days
- **Formats:** classroom (cities across Africa), live virtual (Zoom/Teams), in-house for teams
- **Certificate:** Afriskora Certificate of Completion, verifiable online
- **Booking:** request dates and a quote; invoice and EFT payment
- **Web page:** https://afriskora.co.za/courses/human-resources/performance-management-systems
- **Request dates:** https://afriskora.co.za/request-training?course=performance-management-systems

## Overview

This course covers the full performance cycle: setting objectives, continuous feedback, appraisals, calibration, development plans and managing underperformance fairly and lawfully. It addresses both private and public-sector systems.

## Who should attend

- HR practitioners
- Managers and supervisors
- Performance and planning officers
- Public-sector HR staff

## Learning outcomes

- Design a performance management cycle
- Set clear objectives and measures
- Conduct effective appraisals
- Manage underperformance fairly
- Link performance to development and reward

## Course outline

### Module 1: Designing the system

- Performance cycle
- Objectives and competencies
- Rating approaches
- Policies

### Module 2: Running the cycle

- Continuous feedback
- Appraisal conversations
- Calibration
- Development plans

### Module 3: Difficult cases and reward

- Managing underperformance
- Labour law considerations
- Linking to reward
- Improvement plan