# Labour Relations and Discipline Management

> Manage discipline, grievances, unions and disputes fairly and in line with labour law, and avoid costly CCMA losses.

- **Provider:** Afriskora Training Solutions
- **Category:** Human Resources & Talent
- **Duration:** 5 days
- **Formats:** classroom (cities across Africa), live virtual (Zoom/Teams), in-house for teams
- **Certificate:** Afriskora Certificate of Completion, verifiable online
- **Booking:** request dates and a quote; invoice and EFT payment
- **Web page:** https://afriskora.co.za/courses/human-resources/labour-relations-and-discipline-management
- **Request dates:** https://afriskora.co.za/request-training?course=labour-relations-and-discipline-management

## Overview

Procedural mistakes in discipline and dismissal cost employers heavily at the CCMA and in labour courts. This course gives HR practitioners and managers a practical understanding of labour law, fair discipline, incapacity, grievances, collective bargaining and dispute resolution. It includes mock disciplinary hearings and CCMA conciliation role-plays, with references to other African labour frameworks for regional employers.

## Who should attend

- HR and employee relations practitioners
- Line managers and supervisors
- Chairpersons and initiators of disciplinary hearings
- Union representatives and shop stewards

## Learning outcomes

- Apply the key provisions of labour legislation
- Run fair disciplinary processes and hearings
- Manage incapacity for poor performance and ill health
- Handle grievances and engage with unions constructively
- Prepare for conciliation and arbitration

## Course outline

### Day 1: The legal framework

- Labour Relations Act and BCEA
- Employment contracts
- Fairness: substantive and procedural
- Regional labour law comparison

### Day 2: Discipline

- Disciplinary codes
- Investigations and charges
- Running a hearing
- Mock disciplinary hearing

### Day 3: Incapacity and grievances

- Poor performance processes
- Ill health and disability
- Grievance procedures
- Harassment cases

### Day 4: Collective relations

- Union recognition and rights
- Collective bargaining
- Strikes and lockouts
- Retrenchments

### Day 5: Dispute resolution

- CCMA and bargaining councils
- Conciliation role-play
- Preparing for arbitration
- Lessons from case law