# Incident Investigation and Root Cause Analysis

> Investigate accidents and incidents thoroughly and fix the real causes.

- **Provider:** Afriskora Training Solutions
- **Category:** Health, Safety & Emergency Management
- **Duration:** 3 days
- **Formats:** classroom (cities across Africa), live virtual (Zoom/Teams), in-house for teams
- **Certificate:** Afriskora Certificate of Completion, verifiable online
- **Booking:** request dates and a quote; invoice and EFT payment
- **Web page:** https://afriskora.co.za/courses/health-safety-emergency/incident-investigation
- **Request dates:** https://afriskora.co.za/request-training?course=incident-investigation

## Overview

This course teaches a structured method for investigating safety, environmental and operational incidents: securing the scene, gathering evidence, interviewing, root cause analysis techniques and writing reports with corrective actions that prevent recurrence.

## Who should attend

- Safety officers and managers
- Supervisors
- Engineers and quality staff
- Investigation team members

## Learning outcomes

- Respond to incidents and secure evidence
- Interview witnesses effectively
- Apply root cause analysis techniques
- Write clear investigation reports
- Track corrective actions to closure

## Course outline

### Module 1: Investigation basics

- Why investigate
- Incident classification
- Securing the scene
- Evidence collection

### Module 2: Analysis

- Interviewing
- Timelines
- 5 Whys and fishbone
- Human factors

### Module 3: Reporting and action

- Investigation reports
- Corrective actions
- Sharing lessons
- Case exercise