# Emergency Preparedness and Business Continuity

> Prepare for disruptions, from power outages and floods to cyberattacks, and keep critical services running.

- **Provider:** Afriskora Training Solutions
- **Category:** Health, Safety & Emergency Management
- **Duration:** 5 days
- **Formats:** classroom (cities across Africa), live virtual (Zoom/Teams), in-house for teams
- **Certificate:** Afriskora Certificate of Completion, verifiable online
- **Booking:** request dates and a quote; invoice and EFT payment
- **Web page:** https://afriskora.co.za/courses/health-safety-emergency/emergency-preparedness-business-continuity
- **Request dates:** https://afriskora.co.za/request-training?course=emergency-preparedness-business-continuity

## Overview

Load-shedding, floods, pandemics and cyberattacks have shown how fragile operations can be. This course covers risk and business impact analysis, emergency response plans, business continuity and disaster recovery planning aligned with ISO 22301, crisis management and exercising plans.

## Who should attend

- Business continuity and risk managers
- Operations and facilities managers
- ICT disaster recovery staff
- Public-sector disaster management officials

## Learning outcomes

- Conduct a business impact analysis
- Develop emergency response plans
- Write business continuity and disaster recovery plans
- Lead crisis management teams
- Test and improve plans through exercises

## Course outline

### Day 1: Understanding disruption

- Threats in African contexts
- ISO 22301 overview
- Risk assessment
- Business impact analysis

### Day 2: Emergency response

- Emergency plans
- Evacuation
- First response
- Communication

### Day 3: Continuity planning

- Continuity strategies
- Writing the plan
- Supply chain continuity
- Power and utilities

### Day 4: Disaster recovery and crisis

- ICT disaster recovery
- Crisis management teams
- Media and stakeholders
- Decision-making under pressure

### Day 5: Exercises

- Exercise types
- Tabletop exercise
- Lessons learned
- Programme maintenance