# Effective Business Communication

> Communicate clearly and confidently in writing, meetings and presentations.

- **Provider:** Afriskora Training Solutions
- **Category:** Communication, PR & Media
- **Duration:** 3 days
- **Formats:** classroom (cities across Africa), live virtual (Zoom/Teams), in-house for teams
- **Certificate:** Afriskora Certificate of Completion, verifiable online
- **Booking:** request dates and a quote; invoice and EFT payment
- **Web page:** https://afriskora.co.za/courses/communication-pr-media/effective-business-communication
- **Request dates:** https://afriskora.co.za/request-training?course=effective-business-communication

## Overview

This course improves everyday professional communication: writing clear emails and reports, structuring messages, active listening, running productive meetings and adapting to different audiences and cultures across Africa.

## Who should attend

- Professionals at all levels
- New managers
- Administrators
- Technical specialists who communicate with non-specialists

## Learning outcomes

- Structure messages for clarity
- Write concise emails and documents
- Listen actively and ask good questions
- Run productive meetings
- Adapt communication across cultures

## Course outline

### Module 1: Communication foundations

- How communication fails
- Know your audience
- Structuring messages
- Non-verbal communication

### Module 2: Writing

- Plain language
- Emails
- Short reports
- Editing

### Module 3: Speaking and meetings

- Active listening
- Meetings
- Cross-cultural communication
- Personal plan