# Strategic Performance Management

> Build performance management systems that link organisational strategy to team and individual results.

- **Provider:** Afriskora Training Solutions
- **Category:** Business Analysis & Strategy
- **Duration:** 5 days
- **Formats:** classroom (cities across Africa), live virtual (Zoom/Teams), in-house for teams
- **Certificate:** Afriskora Certificate of Completion, verifiable online
- **Booking:** request dates and a quote; invoice and EFT payment
- **Web page:** https://afriskora.co.za/courses/business-analysis-strategy/strategic-performance-management
- **Request dates:** https://afriskora.co.za/request-training?course=strategic-performance-management

## Overview

This course shows how to design and run performance management at organisational, unit and individual levels: KPIs, scorecards, performance agreements, reviews and reporting. It covers private and public sector approaches, including government performance frameworks used across Africa.

## Who should attend

- Strategy and performance managers
- HR and planning professionals
- Senior and middle managers
- Public-sector M&E and planning units

## Learning outcomes

- Design an organisational performance framework
- Develop meaningful KPIs and targets
- Cascade goals to teams and individuals
- Run effective performance reviews
- Report performance to boards and oversight bodies

## Course outline

### Day 1: Performance frameworks

- Performance management cycle
- Balanced Scorecard
- Public-sector frameworks
- Linking to strategy

### Day 2: Measures and targets

- KPI design
- Targets and baselines
- Leading and lagging indicators
- Data sources

### Day 3: Cascading

- Unit plans
- Performance agreements
- Individual objectives
- Alignment checks

### Day 4: Reviewing performance

- Quarterly reviews
- Performance conversations
- Managing underperformance
- Recognition

### Day 5: Reporting and improving

- Dashboards and reports
- Annual performance reports
- Auditing performance information
- Improvement plan