# Life Insurance and Retirement Savings Fundamentals

> Understand life insurance products, retirement funds, regulation and how to advise members and clients responsibly.

- **Provider:** Afriskora Training Solutions
- **Category:** Banking, Economics & Monetary Policy
- **Duration:** 3 days
- **Formats:** classroom (cities across Africa), live virtual (Zoom/Teams), in-house for teams
- **Certificate:** Afriskora Certificate of Completion, verifiable online
- **Booking:** request dates and a quote; invoice and EFT payment
- **Web page:** https://afriskora.co.za/courses/banking-economics/life-insurance-and-retirement-savings-fundamentals
- **Request dates:** https://afriskora.co.za/request-training?course=life-insurance-and-retirement-savings-fundamentals

## Overview

Life insurance and retirement savings protect families and build long-term capital, yet many staff in the industry understand only their own part of the value chain. This course explains how life products and retirement funds work, how they are priced and regulated, and how to treat customers fairly, including recent reforms such as South Africa's two-pot retirement system.

## Who should attend

- New staff in life insurers and retirement funds
- Fund administrators and trustees
- Financial advisers and brokers
- HR and benefits managers

## Learning outcomes

- Describe the main life insurance and retirement products
- Explain how premiums, reserves and benefits are determined
- Apply relevant regulation and conduct standards
- Understand retirement fund governance and the trustee's role
- Communicate benefits clearly to members and clients

## Course outline

### Module 1: Life insurance

- Risk and investment products
- Underwriting and pricing basics
- Claims and policy administration
- Bancassurance and distribution

### Module 2: Retirement savings

- Pension, provident and preservation funds
- Annuities and drawdown
- Two-pot system and regional reforms
- Fund governance and trustees

### Module 3: Conduct and clients

- Treating Customers Fairly
- Financial advice standards
- Complaints and ombudsman processes
- Member communication workshop